Higher Ed Marketing Insider

AI Search Changes Visibility as Under-16 Social Bans Spread

Will Scott Episode 17

This week on Higher Ed Marketing Insider: discovery is changing fast, and the schools that win are the ones showing up in AI answers, not just search results.

What we cover:

  • AI search and zero-click answers — why being the cited source matters more than ranking #1
  • Australia's under-16 social media ban and the shift to guardian-first, website-first recruitment
  • Where demand is concentrating — community colleges, dual enrollment, and job-aligned credentials
  • Marketing team retention — why compensation and flexibility are strategic priorities

Key takeaways:

  • Clean site structure, Q&A-style copy, and structured data help you become the sourced answer
  • If social access tightens, recruitment can't depend on teen social feeds
  • Four-year schools need stronger transfer pipelines and specific value messaging

Learn more about the Higher Education Marketing Institute:

  • Website: https://highereducationmarketinginstitute.com/
  • X: https://x.com/HEMInstitute
  • LinkedIn: https://www.linkedin.com/company/higher-education-marketing-institute/
  • YouTube: https://www.youtube.com/@HigherEducationMarketing

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Welcome to the Higher Ed Marketing Insider, the show where we break down the week's most important moves in higher ed marketing and enrollment.

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This week's theme is pretty clear: discovery is changing fast, and the schools that win are the ones who show up in the places people actually decide.

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And yeah, that's increasingly inside AI answers, not search results.

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Alright, first update: AI search and zero-click answers.

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Students and families are asking ChatGPT-style tools questions like, "What's the best program for X?"

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And they're getting a neat, summarized answer right away.

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So the new goal isn't just ranking number one. It's being the cited source in that synthesized response.

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What helps?

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Clean site structure, really clear program pages, concise Q-and-A style copy, and structured data that tells platforms what's on the page.

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And credibility matters a lot—think accurate outcomes, transparent costs, and reputable third-party mentions.

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Second update: Australia's under-16 social media ban.

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This is a big signal flare for everyone.

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If social access tightens—whether by law or enforcement—recruitment can't depend on teen social feeds.

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So the pivot is guardian-centric and website-first.

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Strong SEO, great virtual tours, compliant chat, and clean tracking so you know what's working without getting sketchy on attribution.

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And, you know, age gating and verification pilots may become normal operations.

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Third update: where demand is concentrating.

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Community colleges are growing while a lot of the sector is flat.

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Dual enrollment is a major engine, and job-aligned credentials plus affordability are a powerful combo.

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For four-year schools, that's a nudge to build stronger transfer pipelines and value messaging that's truly specific—not generic.

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One more that matters internally: marketing team retention.

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A lot of higher ed marketers are thinking about leaving, and compensation is the biggest reason.

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Flexible work helps, but it's not a "nice-to-have."

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If institutions want consistent brand and enrollment performance, they have to keep experienced people in the building.

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So here's my question for you:

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If rankings mattered less tomorrow, what would you change first—your website content, your data and measurement, or your channel mix?

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Send your thoughts, and if this episode helped, share it with a colleague.

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Next week, we'll dig deeper into what "measurement" should look like in an AI-first funnel—especially when clicks disappear.

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Until then, thanks for listening.